Returns

All items include a 30 day unconditional money back guarantee! (Less shipping). You will be refunded the amount of your order less our standard shipping fee.

Our standard shipping fees are $3.45 for First Class Mail, $6.50 for Priority Mail, $16.25 for Express Mail, $10.00 for FedEx Express Saver 3rd Day, $12.00 for FedEx 2nd Day, $14.50 for FedEx Overnight, and $25.00 for International Orders.

We cannot accept refunds on merchandise that has been modified/altered after delivery. Any merchandise that has been modified by our goldsmith, including sizing and engraving, is not returnable unless there is a defect. Most rings ordered in 1/2 sizes are non-returnable. If the merchandise has a defect, please notify us as soon as possible.

We reserve their right to charge a 20% restocking fee for returned Special Order/Clearance items or to limit the return to credit only. * Please note that all 18k and most Platinum items are a special order. * Please contact us if you have any questions about a special order item.

Your satisfaction is our primary concern. If you need to refund/exchange your merchandise, email us for a Refund/Exchange Authorization Number. We want you to be happy with your purchase!

THE BEST DIAMOND PRICES IN ARIZONA, GUARANTEED.

People come from all over Tucson to buy their diamonds from Marshall’s Jewelers, here’s why. You can’t buy a better quality diamond at a lower price anywhere in Arizona; that’s the Marshall’s Jewelers Money Back Guarantee.

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