All items include a 30 day unconditional money back guarantee! (Less shipping). You will be refunded the amount of your order less our standard shipping fee.

Our standard shipping fees are $3.45 for First Class Mail, $6.50 for Priority Mail, $16.25 for Express Mail, $10.00 for FedEx Express Saver 3rd Day, $12.00 for FedEx 2nd Day, $14.50 for FedEx Overnight, and $25.00 for International Orders.

We cannot accept refunds on merchandise that has been modified/altered after delivery. Any merchandise that has been modified by our goldsmith, including sizing and engraving, is not returnable unless there is a defect. Most rings ordered in 1/2 sizes are non-returnable. If the merchandise has a defect, please notify us as soon as possible.

We reserve their right to charge a 20% restocking fee for returned Special Order/Clearance items or to limit the return to credit only. * Please note that all 18k and most Platinum items are a special order. * Please contact us if you have any questions about a special order item.

Your satisfaction is our primary concern. If you need to refund/exchange your merchandise, email us for a Refund/Exchange Authorization Number. We want you to be happy with your purchase!


People come from all over Tucson to buy their diamonds from Marshall’s Jewelers, here’s why. You can’t buy a better quality diamond at a lower price anywhere in Arizona; that’s the Marshall’s Jewelers Money Back Guarantee.

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